Legal

Privacy policy

Last updated: 8 November 2026

1. Controller

KOLCZ LTD, Office 9806 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX. Company number 17211616. Email kolczltd@inbox.eu, phone +44 7618 556246.

2. What we process and why

Quotation requests. When you send the quotation form we receive: company name, contact name, email, phone (optional), country, VAT or company number (optional), your message, the products and quantities on your list, and the time of the request. We use them only to prepare and send a quotation and to correspond with you about it. Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) UK GDPR) and our legitimate interest in answering business enquiries (Art. 6(1)(f)).

Email and phone. If you contact us directly, we process your name, contact details and the content of your message for the same purposes and on the same legal bases.

Abuse protection. To limit automated submissions, the form service stores a one-way salted hash of your IP address with the request, which is used only to count requests per hour. Legal basis: legitimate interest in the security of the service (Art. 6(1)(f)).

3. Where the data goes

The form request is stored in a database run on Cloudflare (Cloudflare, Inc., as our processor) and a copy is sent by email to our mailbox kolczltd@inbox.eu, which is provided by our email provider. Cloudflare also hosts this website and processes technical connection data (IP address, browser user agent, time of request) to deliver the site and protect it from attacks. Cloudflare may process data outside the UK; such transfers rely on the UK Extension to the EU-US Data Privacy Framework and/or standard contractual clauses with the UK addendum.

4. How long we keep it

Stored form requests are deleted automatically 12 months after they are received. Emails and documents that become part of an order or contract are kept as long as legal retention duties require.

5. No cookies, no tracking

This site sets no cookies and uses no analytics, advertising or profiling. We make no automated decisions about you. See the cookie policy.

6. Your rights

Under Articles 15–22 UK GDPR you can ask for access to your data, correction, erasure, restriction of processing, data portability, and object to processing based on legitimate interests. Write to kolczltd@inbox.eu.

7. Complaints

You can complain to the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, ico.org.uk.